Legal Documents

Ex Baji Privacy Policy — Your Data is Safe with Us

Learn exactly what information we collect while you use the Ex Baji platform, where it goes, how it's used, and what rights you have — all explained clearly in one place.

Last Updated: January 2026
Core Commitments

Our 6 commitments to protecting your privacy

What we do to keep your data safe at Ex Baji.

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SSL Encryption

All your data is encrypted with 256-bit SSL technology — the same level of protection used by banking systems.

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No Data Selling

Your personal data is never sold to third parties. No information is shared with advertisers.

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GDPR Compliant

Data is managed in accordance with international GDPR standards. You retain full control over your personal data.

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Transparent Practices

We are transparent about what data we collect and why. There are no hidden agendas — everything is clear.

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Right to Erasure

You may request deletion of your personal data at any time. We will comply unless we are required to retain it by law.

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Immediate breach notification

In the event of a data security incident, all affected members will be notified within 72 hours.

This privacy policy applies to all members using the Ex Baji website and mobile app. By using the platform, you are deemed to have accepted this policy.

📥1. Information We Collect

Ex Baji collects two types of information — what you provide directly, and what is generated automatically while you use the platform.

Information provided directly:

  • Name, date of birth, and gender.
  • Phone number and email address.
  • Home address and nationality.
  • National ID card or passport number (for KYC verification).
  • Payment account details (Mobile Pay/Nagad/bank account numbers).
  • Messages sent to support and details of any complaints filed.

Automatically Collected Information:

  • IP address and device type.
  • Browser information and operating system.
  • Time spent on the site and pages visited.
  • Gaming and betting activity history.
  • Login time, location data (if you have granted permission).

We only collect the information that is strictly necessary to provide our services, ensure security, and meet legal obligations.

⚙️2. How We Use Your Information

Ex Baji uses your information for the following purposes:

Purpose Details Legal Basis
Account Management Registration, login, and KYC verification Contract Performance
Transaction Processing Processing deposits and withdrawals Contract Performance
Security Fraud and abuse detection Legitimate Interest
Customer Support Troubleshooting and customer support Contract Performance
Legal Obligations Compliance with AML and KYC regulations Legal Obligations
Personalization Showing relevant offers and promotions Consent
Responsible Gaming Monitoring of excessive gaming patterns Legitimate Interest

Your information will never be used beyond the purposes stated above.

🤝3. Sharing Information with Third Parties

Ex Baji does not sell your personal information. However, limited data may be shared in certain specific circumstances:

  • Payment Processors: Necessary information is shared with Mobile Pay, Nagad, Rocket, or your bank to complete transactions.
  • KYC Service Provider: With licensed verification agencies for identity verification purposes.
  • Law Enforcement Agencies: When required by authorities under a court order or legal obligation.
  • Game Software Providers: Limited technical data required for game operations (no personal identifiers).
  • Security Partners: Encrypted data used for fraud detection.

All third-party partners are contractually required to meet data protection standards equal to or higher than those of Ex Baji. We have data processing agreements in place with each of them.

🍪4. Cookies & Tracking Technologies

Ex Baji uses cookies and similar technologies on its website to enhance your browsing experience and maintain platform security.

Cookie Types:

  • Essential Cookies: Essential for maintaining login sessions and site security. These cannot be disabled.
  • Functional Cookies: To remember your preferences (language, theme).
  • Analytics Cookies: Used to monitor site performance. Fully anonymised.

You can disable non-essential cookies from your browser settings, though some features may not function properly as a result.

🗄️5. Data Retention Periods

Ex Baji does not retain data for longer than necessary. Different retention periods apply depending on the type of data:

  • Account Information: For the duration of active account and 5 years after closure (to meet legal obligations).
  • Financial Transaction Records: 7 years (as required under Anti-Money Laundering laws).
  • KYC Documents: 5 years after the end of the relationship.
  • Gaming Activity Logs: 3 years.
  • Support Conversations: 2 years.
  • Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last a maximum of 1 year.

Once the retention period expires, data is securely deleted or fully anonymized so you can no longer be identified in any way.

⚖️6. Your Data Rights

Under GDPR and international privacy laws, you have the following rights:

Right to Access

Right to know what information we hold about you.

Right to Rectification

Right to request correction of inaccurate information.

Right to Erasure

Right to request deletion of your data under certain conditions.

Right to Restrict Processing

Request to limit the purpose for which your data is used.

Right to Portability

Right to receive your data in a portable format.

Right to Object

The right to object to the use of your data for specific purposes.

To exercise these rights, email us at support@exbaji.net. We'll respond within 30 days.

🧒7. Protection of Minors

Ex Baji is a platform exclusively for adults (18+). We never knowingly collect any information from individuals under the age of 18.

  • Age is verified at the time of registration.
  • Age is confirmed through the KYC process.
  • Any account found to belong to a minor will be immediately suspended and all collected data permanently deleted.

If you suspect a minor in your household is using this platform, please notify us immediately at support@exbaji.net.

🛡️8. Security Measures

Ex Baji uses industry-standard technical and organizational measures to protect your data:

  • Encryption: All data is encrypted with AES-256 and TLS 1.3 both at rest and in transit.
  • Access Control: Only authorized personnel can access data on a need-to-know basis.
  • Two-Factor Authentication (2FA): Required for sensitive operations.
  • Regular Audits: Third-party security audits.
  • Data Backup: Encrypted backups stored on secure servers.
  • Intrusion Detection: 24/7 automated threat detection system active.

Please note, however, that no one can guarantee 100% security on the internet. If you notice any suspicious activity, please let us know.

🌐9. International Data Transfers

As Ex Baji is an international platform, your data may be processed on servers located in various countries.

  • All countries to which data is transferred are GDPR-compliant or provide equivalent levels of data protection.
  • Standard Contractual Clauses (SCCs) are used for all international data transfers.
  • Personal data is never transferred to countries with inadequate data protection standards.

To learn more about international data transfers, contact us at support@exbaji.net.

📝10. Changes to the Privacy Policy

Ex Baji may update this privacy policy as needed. In the event of any changes:

  • You'll be notified by email or SMS before any significant changes.
  • The "Last Updated" date at the top of the page will be revised.
  • A notice will be posted on the site for any major changes.
  • Continued use of the platform after any changes indicates your acceptance of the updated policy.

📬11. Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact our Data Protection Officer:

  • Email: support@exbaji.net
  • Response Time: Within 30 business days.
  • Live Chat: Chat button at the bottom right of any page on the site.

If you are not satisfied with our response, you have the right to lodge a complaint with the data protection authority in your country.

We want you to enjoy Ex Baji with complete peace of mind. If you have any privacy concerns, don't hesitate to reach out — we're always here to help in Bangla.

Privacy FAQs

Yes, payment numbers are stored for processing transactions and withdrawals. This information is kept encrypted and used solely to complete your transactions. It is never shared with third parties.

Even after account closure, certain data must be retained for a set period due to legal obligations. Financial transaction records are kept for 7 years and account information for 5 years. All data is securely deleted after these periods.

General location data derived from your IP address is logged automatically for security purposes. Precise GPS location is only collected if you grant permission through the mobile app.

Send an email to support@exbaji.net with the subject "Data Access Request". After verifying your identity, a copy of your stored data will be sent to you within 30 days.

Essential cookies cannot be disabled — without them, login and security features will not function. Disabling optional cookies won't stop the site from working, but your preferences may not be saved and some personalized features may not be available.
Safe & Trusted

Your data is secure — get started now

Your privacy is our top priority at Ex Baji. Register securely and enjoy the best betting experience in Bangladesh.

256-Bit SSL Protection
GDPR Compliant
Your data is never sold
24/7 Bangla Support
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